Modern medical centre

Opening Hours:

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8:00am – 6:30pm

8:00am – 6:30pm

8:00am – 6:30pm

8:00am – 6:30pm

8:00am – 6:30pm

CLOSED

CLOSED

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Coronavirus(covid-19) updated on 31/12/20

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If you have suspected Covid/corona virus symptoms, please follow NHS advice and you can also ring 119 for testing.

• The NHS in London will be extremely busy  but help is available for those who need urgent care.

• If you need to speak to a GP, please call the GP Access hub service on 020 3770 1888between 8am and 8pm every day.

• At other times, please visit 111.nhs.uk or call 111 if you don’t have online access

• Many local pharmacies are open this weekend. You can find details online on the NHS England website. 

• Please remember that both A&E and 999 are available for emergencies only

• If you or someone you live with has any of the main coronavirus symptoms (a high temperature, a new continuous cough, a loss or change in taste/smell):

  • Get a test to check if you have coronavirus as soon as possible. Call freephone number 119 or book at nhs.uk/coronavirus

  • Stay at home and follow the guidance on isolation at nhs.uk/coronavirus  

  • If your symptoms worsen, or you feel that you can’t manage at home, visit 111.nhs.uk/covid-19 or call 111 if you don’t have online acc

Covid19 coronavirus update 

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GPs don’t have access to Covid19 virus testing so don’t ask us to arrange a test

COVID 19 Vaccine

Our patients will commence having the COVID vaccination from Raphael House at the Victoria Centre in Romford RM14HL Please do not contact your GP for a COVID-19 vaccine. When it is the right time you will receive an invitation to come forward

Please do not contact your GP for a COVID-19 vaccine.  The NHS is prioritising vaccinating people who experts have agreed will benefit the most. We will let you know when it is your turn. Please see www.eastlondonhcp.nhs.uk/ourplans/covid-19-vaccination-programme.htm  for advice. NHS North East London’ 

COVID-19 / Appointments

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Due to COVID-19 we are minimising the risk of infected patients visiting our practice, to help keep our patients safe and maintain routine services. All appointments must be assessed by our staff over the phone prior to any visits to the surgery. We will no longer be booking appointments over the counter until further notice. NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do. Do not go to a GP surgery, pharmacy or hospital. Stay indoors and avoid close contact with other people.

Privacy notice-please click below

https://www.eastlondonhcp.nhs.uk/aboutus/fair-processing-and-gdpr.htm

GP ACCESS update

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From Monday 30th March 2015 you shall be able to see a GP locally from 6:30pm-10:00pm on weekdays and 12.00pm-6.00pm on Saturday and Sunday-see below

Havering 'hub' sites offer GP services out of hours.

North Street Medical Care. 274 North Street, Romford. RM1 4QJ

Rosewood Medical Practice. 30 Astra Close, Hornchurch.  RM12 5NJ

 6.30pm-10.00pm on weekdays

12.00pm-6.00pm Saturday and Sunday 

Book an appointment directly - tel 020-3770 1888 or 111 

2.00pm-9.00pm Monday to Friday,  9.00am-5.00pm Saturday and Sunday. 

The local emergency out of hours service telephone number: 03301004470 (for medical emergencies only)

Havering Useful Contacts & Services

Local Advice Finder - Havering click here

Child health advice at St Kilda's

Advice about infant care and feeding.

Drop-in clinic every Thursday 11-12.30pm to talk about infant feeding problems

Samaritans

If you feel you just need to talk to someone, call 08457 90 90 90

Mental health services 

Mental Health Direct (24 hours a day, 7 days a week):

0300 555 1000.

Havering Access & Assessment Team:  0300 555 1092.

WDP alcohol and drugs rehab at Ballards Chambers 

Find out more about mental health conditions, treatments and medications: 

www.choiceandmedication.org/nelft

Citizens Advice

Citizens Advice centres can offer help on a range of things including benefits, housing issues, services and legal matters:  01708 763531

 

For Citizens Advice help face-to-face, you will need to attend one of the centres below:

Romford Public Advice & Service Centre

 (Above Liberty Shopping Centre, ROMFORD, RM1 3SL).

Opening times:  Monday, Tuesday, Thursday and Friday.  10:00am - 2:00pm

(Wheelchair and pushchair access available as well as a Children’s Corner).

Self help

In Havering there are a range of self-help books available in all libraries. You will need to be a library member to use the services.

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Housing

Havering Council Tel: 01708 432824

Other organisations that can help with housing: 

Family Mosaics Tel: 01708 776770

Relationship problems

Relate Tel: 01708 441722

Langtons House/Billet Lane, Hornchurch. RM11 1XJ

Please be aware that some of these organisations may charge for their services.

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Our Services:

• E-CONSULT click 

• General Health & Wellbeing

• Travel Advice 

• Immunisations Children and Adults

• Home Visits request before 10am for truly housebound 

• Diabetic and Asthma Clinics

• Learning Disability Health Checks

• Child Health Surveillance

• Health Checks

• Contraception Advice and family planning services including coil,implant etc

• Blood Pressure Monitoring

What To Do If Your Child Is Unwell - leaflet for parents

BHR CCGs have issued and advice leaflet for parents. It available at our receptions and can be printed or read at the link below:

http://gp.haveringccg.nhs.uk/GP-Downloads/News/What-to-do-if-your-child-is-unwell-November-2017.pdf

Test Results

Please remember it is YOUR responsibility to contact the surgery to get your test results. We will not routinely contact you to inform you about normal results. In the case of emergencies, the practice will contact you. However, we still encourage you to call for your test results as this provides an added safety net.

In order to maintain confidentiality, laboratory and X-ray results will only be given to patients themselves or to the parents of minors.

Please allow 1 week for blood test results, 2 weeks for stool samples and nail clippings and 3-4 weeks for X-rays.

Clinic Locations

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Blood test places during pandemic-Click the link below

Please Click here to book for your blood test appointment

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New service update-please see below

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HAVERING CREST Primarycare network

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The new services being offered by our network and available through our practice are,

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1. Social Prescriber

    This service is to meet the well-being needs of our patient, 

      patients who have been shielding may be contacted to offer

    support.

2. Counselling Service

    To help with mental health matters, A Clinician may refer you to

    this service.

3. Physiotherapist

    This service will see patients who has an acute problem that can

    be managed in-house.

4. Clinical Pharmacist

    Pharmacist who will review medication, patients may get a call from time to

     time to see how they are managing with their medication

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5. Advanced Nurse Prescriber

   She will assist medical personnel in the care of practice patients

    which includes treatment, preventative care, screening and

    patient education.

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Some clinicians may work remotely during pandemic time.